What techniques can be employed to improve speed of service?

Employing techniques like streamlining processes, training staff effectively, and minimizing distractions is crucial for improving speed of service. Streamlining processes involves analyzing and optimizing workflow to eliminate unnecessary steps, allowing tasks to be completed more efficiently. When staff members are trained effectively, they become more competent and confident in their roles, which directly impacts service speed. Minimizing distractions helps maintain focus, further enhancing the overall efficiency of service delivery.

In contrast, increasing the number of menu items can complicate service by requiring more preparation time and increasing the chances of errors, which can actually slow down the process. Reducing staff training would likely lead to inexperienced team members, resulting in longer service times and reduced customer satisfaction. Concentrating solely on drive-thru service limits the overall service capacity and may not address customer needs effectively, especially in a diverse restaurant setting. Therefore, focusing on improving established processes and staff performance is the most effective way to enhance speed of service.