If you are uncertain about company policy, what should you refer to?

Referring to the Handbook when you are uncertain about company policy is essential because it contains the official guidelines and procedures set forth by the company. The Handbook is typically a comprehensive resource, detailing expectations for employees, operational protocols, and important policies that govern the workplace.

While supervisors can provide guidance and clarification, their understanding may be based on their interpretation or experiences, which could potentially differ from the official stance laid out in the Handbook. Co-workers may have valuable insights, but they may not have the most accurate or up-to-date information regarding company policy. Similarly, while the company website can be a useful resource for some policies and information, not all procedural details may be readily available online.

By consulting the Handbook, you ensure that you are referencing the most authoritative source that reflects the company's current practices and policies, thereby promoting consistency and adherence to the organization's standards.